Last updated: [Insert Date]

Welcome to Cheap City Bike Saddle Store! These Terms and Conditions outline the rules and regulations for using our website at citybikesaddle.com and purchasing our urban cycling components.

By accessing our website and making purchases, you agree to these terms. Please read them carefully before placing an order. If you disagree with any part, please refrain from using our site.

1. Our Store and Customers

Target Audience

We cater to urban cyclists worldwide (excluding certain Asian and remote regions) who value:

  • Affordable, quality components for city biking
  • Straightforward online shopping experience
  • Clear shipping and returns policies

Store Style

Our digital storefront reflects:

  • Practical, no-nonsense approach to cycling gear
  • Focus on essential urban components (brakes, saddles, tires, etc.)
  • UK-based operations with worldwide shipping

2. User Responsibilities

When using our website, you agree to:

  • Provide accurate account and payment information
  • Use the site only for lawful purposes
  • Not attempt to circumvent security measures
  • Accept responsibility for maintaining password confidentiality
  • Comply with all applicable local laws regarding online purchases

3. Products and Services

Product Range

We specialise in:

  • Urban cycling components (brakes, saddles, handlebars, etc.)
  • Practical, durable designs suited for city environments
  • Budget-friendly options without compromising essential quality

Product Information

We strive for accuracy but note:

  • Product images may vary slightly from actual items
  • Technical specifications are provided by manufacturers
  • We’re not liable for minor color variations due to monitor differences

4. Ordering and Payment

Order Process

  1. Select items and add to cart
  2. Proceed to checkout
  3. Enter shipping details
  4. Choose payment method (Visa, MasterCard, JCB, or PayPal)
  5. Review and confirm order
  6. Receive order confirmation via email

Payment Terms

  • All prices are in GBP (£) and include VAT where applicable
  • Payment is processed immediately upon order confirmation
  • We accept: Visa, MasterCard, JCB, and PayPal
  • Your card may be pre-authorized but won’t be charged until shipment

Order Acceptance

We reserve the right to:

  • Reject orders for any reason
  • Limit quantities purchased
  • Cancel orders if pricing errors occur (with full refund)

5. Shipping Policy

Processing Time

All orders are processed within 1-2 business days (excluding weekends/holidays).

Shipping Options

Method Cost Carrier Delivery Time Features
Standard £12.95 DHL/FedEx 10-15 business days Tracking & insurance
Free Shipping Free (orders £50+) EMS 15-25 business days Basic tracking

Shipping Restrictions

We cannot ship to:

  • Certain remote areas
  • Parts of Asia (as determined by our carriers)

6. Returns and Refunds

Return Policy

  • 15-day return window from delivery date
  • Items must be unused, in original packaging
  • Original shipping fees non-refundable
  • Customer pays return shipping unless item is damaged/incorrect

Non-Returnable Items

  • Used saddles (hygiene reasons)
  • Custom/special order items
  • Items not in original condition

Refund Process

  1. Contact [email protected] within 15 days
  2. Await approval (typically within 24 hours)
  3. Ship item to our Durham warehouse
  4. Refund processed within 5 business days of receipt

7. Intellectual Property

  • All website content is our property or properly licensed
  • Unauthorized use of trademarks, images, or text is prohibited
  • You may not reproduce, modify, or distribute site content without permission

8. Liability Limitations

Cheap City Bike Saddle Store shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Product misuse or improper installation
  • Delays beyond our control (customs, weather, etc.)
  • Typographical errors in product information

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

9. Privacy and Data Protection

We handle personal data according to our Privacy Policy, which outlines:

  • What information we collect
  • How we use your data
  • Your rights regarding personal information

10. Governing Law

These Terms shall be governed by English law. Any disputes shall be resolved in English courts.

11. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about these Terms:

Cheap City Bike Saddle Store
28 Dragon Ln, Durham, GB DH2Z 8WM
Email: [email protected]

Thank you for choosing Cheap City Bike Saddle Store. We’re committed to providing quality urban cycling components with transparent policies and excellent service.