At Cheap City Bike Saddle Store, we know you want your new cycling components quickly so you can get back on the road. That’s why we’ve streamlined our delivery process to get quality bike parts from our warehouse to your doorstep as efficiently as possible.

Our Shipping Promise

We deliver worldwide (excluding some remote areas in Asia) with two reliable shipping options to suit your needs and budget. All orders are processed within 1-2 business days by our Durham-based team who actually ride with the products we sell.

Shipping Options

1. Standard Shipping (£12.95)

Ideal for: Riders who want their gear fast

Carrier: DHL or FedEx

Delivery time: 10-15 days after dispatch

Best for: Essential upgrades like brakes, handlebars or that perfect saddle you’ve been waiting to install

2. Free Shipping

Ideal for: Budget-conscious cyclists planning ahead

Carrier: EMS

Delivery time: 15-25 days after dispatch

Requirements: Orders over £50

Best for: Complete builds or when you’re stocking up on multiple components like tires, cranks and city bike essentials

What Our Riders Ask About Delivery

Where do you ship from?

All orders ship from our warehouse at 28 Dragon Ln, Durham, UK. We’re proud to be part of the cycling community in this historic city.

Can I track my order?

Absolutely! Once your order ships, we’ll send you a tracking number via email so you can follow your bike parts’ journey to you.

What if my delivery is delayed?

While rare, delays can happen. If your package is taking longer than expected, contact our support team at [email protected] – we’ll investigate and keep you updated.

What’s your return policy?

Not happy with your purchase? We offer 15-day returns from the delivery date. Just contact us to initiate the process – we aim to make returns as smooth as your ride should be.

Why Our Delivery Works for City Cyclists

We’ve designed our shipping options with urban riders in mind:

  • Budget-friendly choices that let you spend more on components
  • Reliable carriers who understand the value of your gear
  • Transparent timelines so you can plan your upgrades
  • Global reach to serve cyclists worldwide (where possible)

Ready to upgrade your ride? Browse our saddles, city bikes, and components today and experience our straightforward delivery service.

Happy riding,
The Cheap City Bike Saddle Store Team